If you contact us via our email address, contact page or the Calendly link made available for booking discovery calls then you you will be prompted to provide your personal data. Please click the link below for our ‘General Privacy Statement’ which details how your personal data is used and how we use cookies on this website.

You can click on the link labelled the ‘Client Privacy Statement’ to find out how you personal data is processed if you have booked a discovery call with us.

Our sole trader business address is Unit 35793, PO Box 6945, London, W1A 6US.

To contact us, please email info.coopoosamypsychology@protonmail.com.

Version 3. Last updated: 12th July 2024

introduction

Please read these “Terms of Use” before using the www.coopoosamypsychology.com website operated by Dr Yvanna Coopoosamy, formed in London, United Kingdom ("us," "we," "our") as this Terms contains important information regarding limitations of our liability.

Your access to and use of this website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to everyone, including but not limited to visitors, users and others, who wish to access this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products. By accessing or using this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products, you agree to be bound by these Terms. If you do not agree to these terms, you must not use these sites.

This website [www.coopoosamypsychology.com], our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products are intended to provide educational content and information about the services on offer and is generally designed for users in the United Kingdom and therefore directed to people residing in the United Kingdom. We do not represent that content available on or through our site is appropriate for use in other locations. Users of the website must be at least 18 years old. By using the website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products, you represent and warrant that you are at least 18 years old.

Governing Law

These “Terms of Use”, their subject matter and their formation, are governed by English law.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These “Terms of Use” constitute the entire agreement between you and us regarding this website [www.coopoosamypsychology.com] our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products and supersede and replace any prior agreements we might have had with you regarding these.

Damages and Limitation of Liability

Nothing in these terms and conditions will: a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence; b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law.

We will not be liable to you in respect of any losses arising out of events beyond our reasonable control.

To the maximum extent permitted by law, Yvanna Coopoosamy accepts no liability for any of the following;

1.     Any business losses, such as profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities;

2.     Loss or corruption of any data, database or software

3.     Any special, indirect or consequential loss or damage

arising out of the use or inability to use the content from this website our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital products, even if Yvanna Coopoosamy has been notified orally or in writing of the possibility of such damage.

Safety

If a safeguarding risk issue is brought to our attention within a query sent through this website, by email, via our Calendly booking page, via our social media profiles/pages (Instagram, LinkediIn) or via our events or workshops and directly through any of our directory adverts, we will attempt to report our concerns to you, discuss this in our own clinical supervision, inform the relevant authorities/services if necessary and make a clinical record. We will aim to agree a safety plan with you and maintain correspondence whilst trying to establish safety. If however, communication from you ceases, we will aim to alert the relevant authorities where this is feasible before ceasing contact directly you and making a record of the outcome. Please read the ‘Client Privacy Statement’ on this website under ‘Work With Me’ for full details on how your personal data is processed in relation to risk disclosed to us via online queries.

Prohibitions

The services detailed in this website were developed by Yvanna Coopoosamy. You agree not to use this website or any material/content associated created by Dr Yvanna Coopoosamy for events, workshops and digital products, for any unlawful purpose or any purpose prohibited under these “Terms of Use”. You agree not to use this website or any material/content associated created by Dr Yvanna Coopoosamy for events, workshops and digital products in any way that could damage this website, the services offered by Yvanna Coopoosamy or the reputation or general business of Yvanna Coopoosamy.

You must not misuse or attack our site, server or domain by knowingly introducing viruses, malware, ransomware, or other technologically harmful components and must not attempt to gain unauthorised access to this website, this website our social media pages, our profiles/pages on third-party platforms, our events/workshops and digital products, or our server, our domain or database connected to our site. Any breaches of these conditions will be reported to the relevant law enforcement authorities.

You must not establish a link to our website without prior permission from Yvanna Coopoosamy.

Cybersecurity

When accessing our website, social media pages, profiles/pages on the third-party platforms we use as well as any events, workshops and digital products we provide, you are responsible for ensuring that your access is secure and free from viruses, malware, ransomware or other technologically harmful components. You should use reliable virus protection software to safeguard your devices when accessing these.

We implement industry-standard measures to detect and prevent viruses, malware, ransomware or other technologically harmful components, including regular security scans and updates to our systems. We comply with relevant data protection laws and implement appropriate technical and organisational measures to prevent unauthorised access, disclosure, alteration, or destruction of your data. However, despite our efforts, we cannot guarantee that this website, our social media pages or our profiles/pages on the third party platforms we use, or our online events, online workshops and digital products will always be free from viruses or other technologically harmful components.

We are not liable for any loss or damage caused by viruses, malware, ransomware or other technologically harmful components that may infect your computer equipment, programs, data, or other proprietary material due to your use of this website, our social media pages, our profiles/pages on third party platforms or our online events, online workshops and digital products we use, or to your downloading onto these.

In the event of a data breach we will inform the relevant regulatory authority and aim to notify you as soon as it is feasible to do so, based on how soon we can gain access to your contact details and contact you safely, without the risk of further data breaches.

If you encounter any viruses, malware, ransomware or other technologically harmful components when using this website, our social media pages, our profiles/pages on the third party platforms we use, or our online events, online workshops and digital products, then please report them to us immediately at [info.coopoosamypsychology@protonmail.com]. Please also include details of the issue and any relevant screenshots or error messages.

Intellectual Property

Our services, this website and the content we post on our social media, or content from our events, workshops and digital products pages have features and functionality that will remain the exclusive intellectual property Dr Yvanna Coopoosamy.

All contents of this Website are ©2020-2024 Yvanna Coopoosamy, [www.coopoosamypsychology.com] as well as our online events, online workshops and digital products are all rights reserved. Unless specified otherwise, this Website and all content and other materials on this website including but not limited to all logos, designs, text, graphics, pictures, video, information, data, software, sound files and arrangement thereof (collectively, “Content”) are the proprietary property of Yvanna Coopoosamy [www.coopoosamypsychology.com] and protected intellectual property of Yvanna Coopoosamy [www.coopoosamypsychology.com] in the United Kingdom.

If you are aware of a potential infringement of our intellectual property, please contact Yvanna Coopoosamy at [info.coopoosamypsychology@protonmail.com].

We respect the intellectual property rights of others. It is our policy to respond to any claim that content posted on this website and our social media pages infringes on the copyright, trademark or other intellectual property rights of any person or entity. If you believe in good faith that content posted on our website and our social media pages infringes on your intellectual property rights, you or your agent may send us a written notice of such infringement titled “Infringement of Intellectual Property Rights” at [info.coopoosamypsychology@protonmail.com].

Terms of use for our digital products

We may offer free digital product(s) via this website. These terms set out the conditions on which we supply free digital product(s) as downloadable documents to your computer or mobile device via our website or third-platform.

When accessing our free digital product(s) you must complete the request and download process. We will make the digital content available for download, by you, as soon as we accept your request. If we delivered the digital product(s) to you immediately, and you agreed to this when requesting, you will not have a right to change your mind.

We may need certain information from you so that we can supply the digital product(s) to you or to resolve an issue or dispute. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information we will not be responsible for supplying any of our digital product(s) late if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

If you request access to a free digital product(s) from our website or third-party platform you will receive a link that allows you to download the product(s) within 24 hours. We will not be responsible if you fail to download the digital product within the 24 hour window provided by the host sites we use. 

We are the owners or licensees of all intellectual property rights for the digital products we provide, including any databases that hold relevant information about the website or its digital product(s). These rights are protected by copyright and you may only use the digital product(s) or any part of them, in accordance with these terms. Upon accessing our free digital product(s) we grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to use the digital products for your own personal, non-commercial use. You must not redistribute, transmit, assign, sell, rent, exchange, commercially exploit, broadcast, modify, adapt, copy, edit, sub-licence, share, lend, or transfer any digital products, or part of the digital product(s), that you access through this website or third-party platform from us. To do so would be breaching our intellectual property rights, and we reserve our rights to take legal action if this occurs.

If our supply of the digital product(s) is delayed by an event outside our control then we will take steps to minimise the effect of the delay. We will not be responsible for supplying the digital product(s) late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

If you have any questions or complaints about our digital product(s) please get in contact via [info.coopoosamypsychology@protonmail.com].

Terms of use for our online events

We may offer online events via the third-party platform, Eventbrite. These terms set out the conditions on which we supply online event(s).

When accessing our online event(s) you must a obtain a ticket to attend. We will then make the online event(s) available at the scheduled time and date. We will not be responsible for supplying additional tickets if all the online tickets for one of our scheduled online events is sold out.

We may need certain information from you so that we can supply the online event(s) digital product(s) to you or to resolve an issue or dispute. If you provide incomplete or incorrect information when purchasing a ticket to one of our online event(s) via Eventbrite we will not be responsible for providing a ticket to you.

We are the owners or licensees of all intellectual property rights for the content we provide in the booking and presentations for our online event(s), including any databases that hold relevant information about the website or its online event(s). These rights are protected by copyright and you may only use the online event(s) or any part of them, in accordance with these terms. Upon accessing our online event(s) we grant you a non-exclusive, non-transferable, non-sublicensable, revocable licence to use any content online event(s) for your own personal, non-commercial use. You must not redistribute, transmit, assign, sell, rent, exchange, commercially exploit, broadcast, modify, adapt, copy, edit, sub-licence, share, lend, or transfer any content from our online event(s), or part of the online event(s), that you access through a third-party platform from us. To do so would be breaching our intellectual property rights, and we reserve our rights to take legal action if this occurs.

If our delivery of an online event(s) is delayed by an event outside our control then we will take steps to minimise the effect of the delay. We will not be responsible for delivering the online event(s) late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.

Please see the ‘Terms of Service’ and ‘Privacy Policy’ applicable for attending an event via Eventbrite via the link below:

https://www.eventbrite.co.uk/help/en-gb/articles/251210/eventbrite-terms-of-service/

https://www.eventbrite.co.uk/help/en-gb/articles/460838/eventbrite-privacy-policy/

If you have any questions or complaints about our online event(s) please get in contact via [info.coopoosamypsychology@protonmail.com].

Third-party platforms

· Through this website, you are able to link to but not limited to, other websites, platforms, services, products which are not under our control. We have no control over the nature, content and availability of those sites and do not assume responsibility for any linked websites, platforms, apps, services or products. The inclusion of any weblinks to third-party platforms does not necessarily imply a recommendation or endorse the views expressed within them.

Disclaimer

· Please note that this website, our social media pages, our profiles/pages on third-party platforms, events/workshops and digital products do not address anyone under the age of 18 (“Children”) directly.

· The testimonials that appear on this website are taken from feedback offered to Dr Yvanna Coopoosamy about her practice and skills and include the original wording of the writer, except for grammatical, spelling and typing edits. We do not claim, nor should the reader assume that any individual experience recounted is typical or representative of what all clients, collaborators or colleagues might experience. Therefore these testimonials are not necessarily representative of what anyone else accessing our resources, products or services may experience.

· This website, our social media pages, our profiles/pages on third-party platforms, events/workshops and digital products is for informational and educational purposes only. We make no representations or warranties of any kind, expressed or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website, our social media pages, our profiles/pages on third-party platforms, events/workshops and digital products and the resources signpost to or content and products we make available. Any reliance you place on such information is therefore strictly at your own risk. We may make changes to this website, our social media pages, our profiles/pages on third-party platforms, events/workshops, digital products and our services and products at any time.

· Every effort is made to keep this website up and running smoothly. However, we do not take responsibility for, and will not be liable for this being temporarily unavailable due to technical issues beyond our control. We assume no liability for the availability, errors or inaccuracies of the information, products or services provided on this website. We may experience delays in updating information on this website and in our advertising on other websites. The information, products and services found on the website, our social media pages, our profiles/pages on third-party platforms, events/workshops and our digital products may contain errors or inaccuracies or may not be complete or current and our free digital products and events/workshops may be unavailable.

· The content we provide online but not limited to, this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s) are not intended as advice for individual problems or for making an evaluation as to the risks and benefits of a particular course of action. Choices about use of our content on this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s) we provide and any resulting changes remain the personal and legal responsibility of the user.

· The content we provide online but not limited to this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s) we provide should not be relied upon as a substitute for mental health or medical advice. You should never delay seeking medical or mental health advice or discontinue medical or mental health treatment because of information from this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s) we provide. If you have any specific questions about any medical or mental health matter, you should consult your doctor or other professional healthcare provider and if you think you are suffering from any medical or mental health condition, you should seek medical attention. Dr Yvanna Coopoosamy does not provide urgent or emergency services. If you require urgent care you should seek support from emergency services immediately. Dr Yvanna Coopoosamy is not your therapist therefore direct questions about your health but not limited to your medical condition, diagnoses and mental wellbeing will not be answered.

· In this disclaimer, "we" means (and "us" and "our" refer to) Dr Yvanna Coopoosamy.

Termination

We may terminate, suspend or discontinue access to our services, website, social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s)and digital product(s) immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these “Terms of Use”.

Changes

We reserve the right, at our sole discretion, to modify or replace these “Terms of Use” and the content, features, functionality and availability of our services via this website, our social media pages, our profiles/pages on third-party platforms, our events/workshops and our digital product(s). We will not provide you with any notice when we make changes to this “Terms of Use”.

Thank you for taking the time to read this statement.